In his book, Your Screenplay Sucks, William M. Akers suggests the only memorable thing about such a scene would be if the computer blew up in her face, or a library shelf collapsed and hit her on the head.
Staring at computer screens, or paging through records makes for static scenes. It is much better to have your character corner a grumpy librarian and try to solicit the information from her, or try to bribe a shady cop, or talk to the local priest. Now, you not only get the information necessary to drive your story forward, but you layer the scene with tension or humor via the subtext rooted in the reluctant informant. The result is a richer, more dramatic and entertaining event. Even if your character fails to extract the information, she generates added interest.
In Chinatown, Jack Nicholson has to deal with a sour, officious clerk. He asks if he can check out a book of records from the facility and is told this is not a lending library. He then asks the clerk for a ruler. “A ruler?” the man snarks back. It’s to help keep his eyes focused on the lines of text, Nicholson replies. The clerk slaps a ruler on the desk in front of him. Nicholson grabs it and hurries back to the records book. He coughs loudly, simultaneously tearing a page from the book with the aid of the ruler.
Not only does the hero get the information he needs, he makes a fool of the unlikable clerk. The scene works on two levels — plot and drama.
Interaction between characters is always superior to mere eyeballing of screens, or flipping through pages in a book. Scour your story for scenes which only serve the plot and try to inject human conflict into them, even if that conflict is small, as in the above example. Your scenes will be better for it.
Information gathering in a scene can become boring if not handled right. Extracting information from another character is superior to extracting it from the internet or a book. At the very least, have your hero try to convince others to help him acquire it.
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Image: Sadi Santos Photography